Terms of service

Terms of service

About these terms These terms apply to all purchases from Properly Picked (properlypicked.co.uk). By placing an order you agree to them. Nothing in these terms affects your statutory rights as a consumer.

Orders Your order is an offer to buy. A contract is formed when we email you to confirm dispatch. We may decline or cancel an order, for example if an item is out of stock or a pricing error has occurred; if we do, we refund you in full.

Prices and payment Prices are in pounds sterling (GBP). Delivery charges are shown at checkout. Payment is taken when you place your order.

Product information We describe products as accurately as we can, including measurements. Please check sizes against your space before ordering. Colours may vary slightly from images.

Delivery, returns and refunds Delivery is covered by our Shipping policy, and cancellations, returns and refunds by our Refund policy.

Liability We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We do not exclude liability where it would be unlawful to do so, including for death or personal injury caused by our negligence. We are not liable for business losses.

Personal information We handle your personal information as described in our Privacy policy.

Law These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

Contact: Properly Picked is a trading name of Andrew Tungatt. Email andrew.tungatt@live.com, or write to Properly Picked, Bay B29, Unit 66 Queens Court Trading Estate, Greets Green Road, West Bromwich, West Midlands, B70 9EQ, United Kingdom.